Frequently Asked Questions
Everything you need to know about your Attack Shark gear and orders.
What is the typical shipping time for Attack Shark products?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes 7-15 business days depending on your location and selected shipping method.
Do your gaming mice and keyboards come with a warranty?
Yes, all Attack Shark electronic products come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How can I download the latest drivers or software for my peripherals?
You can find all necessary drivers, firmware updates, and customization software in the 'Downloads' section of our official website. Simply search for your specific model number.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging and condition for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.
Are Attack Shark products compatible with both Windows and macOS?
Most of our gaming peripherals are plug-and-play compatible with Windows, macOS, and Linux. However, please check the specific product description for software customization compatibility on Mac.